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How to Handle Elder Clients

What do you do when your client base is largely made up of elderly people and they are starting to fail - mentally as well as physically?

The biggest threat to your client’s financial security is… your client. How do we protect them from health- and age- related issues that can jeopardize their financial stability and family wealth? As our clients age, they may exhibit signs of diminished capacity, neglect or even financial exploitation? Unfortunately, many financial planning professionals have limited knowledge of the these subjects and have done little to prepare themselves – or their clients.

Become an informed, prepared, and trusted resource for aging clients by learning the causes of diminished capacity, danger signs, legal responsibilities, and how you can begin this sometimes difficult conversation before problems arise. Learn about the laws governing financial advisors when working with elder Americans and an overview of the new processes being implemented by both Federal and State Regulators for advisors when working with elder Americans. Learn how to develop a protocol to use with every client to prepare for elder transitions and what to do if you suspect diminished capacity, neglect or financial exploitation.

Event Agenda
4:30 pm - Registration & Networking with Cocktails
5:00 pm - How to Handle Elder Clients Begins
7:00 pm - Meeting Concludes

Continuing Education
This program has been accepted for two (2) hours of continuing education by CFP Board, The American College (PACE), 2 units for Registered Financial Consultants. Applications for continuing education have been filed with The Florida Department of Business and Professional Regulation (CPE), The Florida Bar.

Tuesday, January 23, 2018
4:30 PM - 8:00 PM

Location

UNF's Herbert University Center
12000 Alumni Dr
Jacksonville   FL   32224
 
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Agenda

 

Jan 23 2018 4:30PM


Registration and Community Building (Cash Bar)


In today’s world, networking is a necessity. A mountain of research shows that professional networks lead to more job and business opportunities, broader and deeper knowledge, improved capacity to innovate, faster advancement, and greater status and authority. Building and nurturing professional relationships also improves the quality of work and increases job satisfaction.



William A. O'Leary, JD, LLM (Tax)
Legacy Planning Law Group

Carolyn McClanahan, MD, CFP®
President
Life Planning Partners, Inc.

Heidi Katz
ElderSource Institute

Jan 23 2018 5:00PM


How to Handle Elder Clients


Bill O'Leary, JD, LLM (Tax) of Legacy Planning Law Group will address Regulatory and Compliance Issues. Effective February 5, 2018, FINRA will require a "trusted contact person" in cases where there is a concern that the customer may be the victim of financial exploitation. FINRA will now also allow firms to place a temporary hold on disbursement of funds if financial exploitation is suspected. Bill will be able to answer questions about putting legal documents in place.

Carolyn McClanahan, MD, CFP® of Life Planning Partners and Wealthcare Planning will address some of the challenges of aging. Risk of fraud and abuse, transitioning financial decision making, changes in living situations, when to quit driving, and how to make health care decisions are five key situations where people can face financial strain if preparations have not been made. Carolyn will discuss putting preventive practices in place to help make better decisions during these transitions. She will help us be more comfortable discussing these issues with clients and preparing clients for these important life changes.

Heidi Katz with the ElderSource Institute, the educational and training arm of ElderSource, will focus on introducing the types of elder abuse, with a specific focus on financial abuse. Approximately 1 out of 10 Americans aged 60 and over have experienced some form of elder abuse. However, only 1 in 14 cases of abuse are actually reported. She will introduce the risk factors and the indicators of abuse. She'll also discuss what it means to be a Mandated Reporter and how and when to report. Participants will take away the tools needed to know what to look for, what your responsibilities are, and what steps are to be taken in reporting suspected or confirmed abuse.



Registration Fee
Member
$35.00
 
Non-Member
$50.00